I know you've done it. I've done it. You've found the perfect thing, bought it, and finally it has arrived. But when you see it in person it's not what you thought! Sound familiar? Yup, just like dating online. Pictures and profiles don't tell the whole story, so I decided to show you a funny example of a recent purchase that came with a big surprise -- and not the good kind. Take a look at "Size Matters: Tips for Online Shopping (and dating)."
So, just to re-cap, here's what you need to check before you push that 'process order' button:
1. Pictures only show the good side. This is true for the descriptions as well. If you're not sure, take a few minutes to call the seller to find out more.
2. Size Matters. Make sure you look closely at the dimensions and get a tape measure out to see how it will fit in your space.
3. Check the assembly requirements. Most furniture comes unassembled when you buy it online. If you're not into spending a weekend putting it together, find out if you can get a 'white glove' delivery that includes assembly. Or, contact taskrabbit.com or your local handyman service to take care of that.
4. Check the return policy. Even if you do a thorough job before you buy, you just might not love it. Things like color can be particularly hard to show accurately online. See if the seller will provide a Return Authorization by email, or better yet, include a return shipping label with the delivery. Most companies make you pay for return shipping, but see if you can find the same item at one that will pay for return shipping.
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